AI Roadmap Workshop.
Your enterprise contact center AI plan in a day.
AI is reshaping customer experience - from real-time Assistants to Virtual Agents and fully autonomous journeys. Our AI Roadmap Workshop brings your key stakeholders together to focus on high-impact use cases, delivering quick wins, a business case, ROI model and a clear go-live plan.
✅ One focused workshop. One clear plan
✅ A tailored AI business case
✅ Quick wins that deliver measurable impact
✅ Prioritised use cases with ROI estimates
✅ A clear go-live roadmap built on your systems
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Why this workshop?
Most AI projects stall. Yours won’t.
- Identify AI opportunities with measurable ROI
- Align stakeholders early to go live faster
- Build on your existing systems (Salesforce, Genesys, Nice etc.)
- Remove compliance roadblocks early
Who’s it for?
This workshop is designed for enterprise leaders in CX, IT, operations, compliance, procurement — anyone responsible for shaping the future of customer experience.
Pick your starting point.
Wherever you are, we’ll meet you there.
- Just getting started? Map what’s possible and identify quick wins.
- Already experimenting? Scale impact and move to hybrid AI models.
- Ready to accelerate? Plan and cost the path to Virtual Agents and beyond.
Inside the workshop.
Your Workshop in 4 focused steps.
1. AI landscape – what’s working in contact centres today and how
2. Breakouts by use case – Assist, compliance, orchestration, automation
3. Business case build-out – ROI, KPIs, and cost-to-deploy
4. Deployment roadmap – pilot design and a clear path to rollout
What you’ll walk away with.
Walk out with a plan, not a pile of notes.
✅ A tailored AI business case for your contact centre
✅ Prioritised use cases with ROI estimates
✅ A go-live plan and timeline (pilot + rollout)
✅ Stakeholder and team alignment
✅ An enterprise-ready roadmap with SOC2, ISO27001, GDPR and human-in-the-loop guardrails
Quick wins.
Quick wins you could see in weeks.
- Cut handle time by up to 30% with real-time agent assist
- Automate after-call tasks to free agents
- Launch hybrid human + AI journeys without disruption
- Remove compliance roadblocks early
What our clients say.
“With Deepdesk’s AI agent assist, our teams reduced handling time by over 20% while improving first-contact resolution. The implementation was quick, and the results were immediate.”
— Operations Director, Global Financial Services Provider
“Deepdesk’s AI assistant gives our agents the information they need instantly, so they can focus on the customer instead of searching systems. It’s transformed our service efficiency.”
— Head of Customer Experience, European Telecoms Provider
Who we are.
Why Deepdesk?
Deepdesk delivers AI Assist and agentic solutions for contact centres in financial services, banking, insurance, telecoms, retail, logistics and healthcare. Our platform plugs into your existing CX stack — Microsoft, Genesys, Salesforce, NICE and more — with no rip-and-replace. Trusted by Rabobank, DHL and Vodafone, Deepdesk helps enterprises improve CX, cut costs and accelerate AI adoption — securely and at scale.
Ready to build your AI Roadmap?
Spaces are limited. Secure your workshop date now.
Happy agents, better conversations
Increase NPS, without the cost: Deepdesk's AI technology helps customer support agents to have more fulfilling customer conversations.