Navigating AI Implementation: Addressing the Security Concerns

Brendan Jackson, COO

By now, every company bigger than the bakery around the corner has received an “AI budget”. Great news! Now what?

Top 5 challenges faced by logistics companies

Brian Reijngoud, VP of Sales
From navigating bureaucratic customs regulations to battling all sorts of supply chain disruptions. These hurdles are the daily rhythm in logistics. Now, factor in customer service and the challenge reaches new heights. Let’s explore.

Personalization at Scale: Crafting tailored experiences across digital channels

Daphna Doodeman, Customer Success Manager
How do you merge the individual touch of personalization with the broad reach implied by scale and get something that makes sense?

Predictive support: AI's Crystal Ball for Customer Needs

Keep on reading if you want to know the future

Welcome to the Future of AI for Contact Centers Introducing AI x

Robbert Dijkstra, CEO
The future is here. 

“Garbage In, Gold Out”

Daphna Doodeman, Customer Success Manager
The Untold Power of AI in Sifting Through the Noise

“Garbage In, Garbage Out”

Daphna Doodeman, Customer Success Manager
The Risks of Over-Reliance on AI in Customer Service

This is Just the Beginning for AI…

Brendan Jackson, COO
What’s Next?

Which AI Model Should I Use?

Brendan Jackson, COO
A Comprehensive Guide for Customer Service Professionals

Navigating the World of AI

Desi Lazarova, Performance Marketing
How Your Business Can Level Up Customer Service Satisfaction

Are You Really Going to Summarize All Those Chats?

Daphna Doodeman, Customer Success Manager
Let AI do it instead.

5 Reasons Why Customer Service Agents Are Vital to the Success of Your Business

Brian Reijngoud, VP of Sales
In the age of AI, the role of human customer service agents is evolving. 

AI and contact center retention: How happy agents stay longer

Daphna Doodeman, Customer Success Manager
Artificial Intelligence (AI) is revolutionizing customer service, transforming how contact centers operate.

Think Human.

Have you ever had a fulfilling conversation with a chatbot? Exactly.
At Deepdesk we’ve embraced a very simple premise: people are not machines, so let’s develop AI technology that doesn’t treat them
as such.

Happy agents, better conversations

Increase NPS, without the cost: Deepdesk's AI technology helps customer support agents to have more fulfilling customer conversations.