Introducing Deepdesk AIx
AI Agent Assist for chat, email, and voice, with Gen AI tools to enable customer support agents with the knowledge they need at any point in a conversation.
Less typing, more resolving.
Our GenAI customer support technology makes agents lives easier: it frees them from boring and repetitive tasks. And it increases agent confidence by providing them with real-time suggestions and next-based action options during customer interactions, enabling them to steer conversations into a fulfilling direction.Â
Agents love to work with Deepdesk.
Add superpowers to your current system.
Deepdesk is as convenient as it gets. Plug it into any CRM you use and let it do its magic.
Forget complicated integrations.
Chat. Email. Voice.
No matter how your customers find you, Deepdesk will be there at every step of the way providing agents with the best possible solutions in real time.
No need to choose between communication channels. Deepdesk is there for you.
Increase customer satisfaction, and agent retention.
By implementing Deepdesk, agents stay longer with your company, new agents are brought up to speed much faster, customer waiting time is diminished, and customer satisfaction soars.Â
All this with minimal additional cost.
What our clients say
"Deepdesk has analysed over two million chats and e-mails and found logic in all questions and answers. Deepdesk now supports our employees to help our customers faster."
George de Visser
Director Customer Care Ziggo
"Part of our agent population would be extremely unhappy if Deepdesk was no longer available to them. Without Deepdesk, many agents would not be able to successfully handle the same number of chats that they do today."
Ahmed Ahmed
Digital Channel Quality Advisor, Vattenfall
Think human.
Have you ever had a fulfilling conversation with a chatbot? Exactly. At Deepdesk we’ve embraced a very simple premise: people are not machines, so let’s develop AI technology that doesn’t treat them as such.
Happy agents, better conversations
Increase NPS, without the cost: Deepdesk's AI technology helps customer support agents to have more fulfilling customer conversations.