You can find us here:
Deepdesk B.V.
Herengracht 420
1017 BZ Amsterdam
The Netherlands
Empower human agents with AI-powered Agent Assist. Boost concurrency, reduce response times and lower cost for your contact center. Delivering happy customers. 😊
Our neural networks are trained with your historic data and provide automated suggestions with the best answers to your customer questions. Results are getting better with every new customer interaction.
Increase employees response time and concurrency. Our metric is the number of characters automated per conversation, we measure this in realtime $ savings.
Our AI understands your customer conversations and enables automation of repetitive processes. Making your customers - and your employees - happy, while decreasing operational costs.
Deepdesk is your AI customer support automation platform that understands conversations, enables repetitive processes automation and helps in creating satisfied customers with lower costs.
Features
Enable customer self-service and increase first-time resolution with up to 12% by offering auto answer suggestions to customers directly in all of your (social media) channels.
We help power tens of thousands of conversations across multiple industries. Headquartered in Amsterdam, we have a team of seven people working to help transform how modern contact centers are built and run.
Our technology is trained with 3+ million interactions and is actively used in 20.000 conversations daily, decreasing average handling time by an average of 16%
Based on the realtime typing speed we measure cost-reductions in actual € or $. Our benchmark is the percentage of characters automated per conversation.
Results improve automatically by continuously applying our unique machine learning algorithms to your customer service data from 📨 e-mail 📞 voice 💬 chat and 📲messaging in any language.
We provide elegant, robust, scalable and flexible integrations or you can build your own with our SDK.
Contact us or sign up now.
See what our clients say about us
Deepdesk successfully enables our strategy in which we’ve switched our approach from automating some conversations fully (with chatbots) to all conversations partly. It’s giving an enormous boost to our customer service. This promising technology is therefore a prime focus of our efforts.
We have analysed over two million chats and e-mails and searched for logic in all questions and answers. Deepdesk supports our employees to help our customers faster and in turn make the technology equally more sophisticated.
Always know what you'll pay
Autocomplete on any input field
Next level customer interactions automation
Got any questions? Don't hesitate to give us a call at +31202441750
You can find us here:
Deepdesk B.V.
Herengracht 420
1017 BZ Amsterdam
The Netherlands