How we make agents happy.
Our AI customer support technology makes agents lives easier: it frees them from boring and repetitive tasks. And it increases agent confidence by providing them with magically relevant suggestions, enabling them to steer conversations into a fulfilling direction.
Agents love to work with Deepdesk.
How we improve conversations
By suggesting relevant content and procedures, our AI customer support technology empowers agents to always provide a satisfying solution. And automating repetitive tasks is a significant time saver, enabling agents to help more customers without feeling rushed.
Say goodbye to long waiting times.
We put the agent’s conversation center stage.
All our AI suggestions are delivered right where your agents need it: directly in their chat window and in whatever Customer Support Platform your organization is using.
No need to switch apps. No need to open new browser tabs.
Increase customer satisfaction, and agent retention.
By implementing Deepdesk, agents stay longer with your company,
new agents are brought up to speed much faster, customer waiting time
is diminished, and customer satisfaction soars.
All this with minimal additional cost.
What our clients say
"Deepdesk has analysed over two million chats and e-mails and found logic in all questions and answers. Deepdesk now supports our employees to help our customers faster."
George de Visser
Director Customer Care Ziggo
"Part of our agent population would be extremely unhappy if Deepdesk was no longer available to them. Without Deepdesk, many agents would not be able to successfully handle the same number of chats that they do today."
Digital Channel Quality Advisor, Vattenfall
Have you ever had a fulfilling conversation with a chatbot? Exactly. At Deepdesk we’ve embraced a very simple premise: people are not machines, so let’s develop AI technology that doesn’t treat them as such.