How to implement AI in your CX strategy (step-by-step guide)
The best time to implement AI for customer service was a couple of years ago. The second best time is now!
But implementing AI isn’t just about adding a chatbot or automating a few tasks. It’s about making sure AI fits into your overall CX strategy in a way that actually improves customer service, without losing the human touch.
If you’re looking to bring AI into your CX strategy, here’s a concise, step-by-step guide to help you get started.
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Think Human.
Have you ever had a fulfilling conversation with a chatbot? Exactly.
At Deepdesk we’ve embraced a very simple premise: people are not machines, so let’s develop AI technology that doesn’t treat them
as such.
Happy agents, better conversations
Increase NPS, without the cost: Deepdesk's AI technology helps customer support agents to have more fulfilling customer conversations.