This is Just the Beginning for AI…

Brendan Jackson, COO

What’s Next?

Which AI Model Should I Use?

Brendan Jackson, COO
A Comprehensive Guide for Customer Service Professionals

Navigating the World of AI

Desi Lazarova, Performance Marketing
How Your Business Can Level Up Customer Service Satisfaction

Are You Really Going to Summarize All Those Chats?

Daphna Doodeman, Customer Success Manager
Let AI do it instead.

5 Reasons Why Customer Service Agents Are Vital to the Success of Your Business

Brian Reijngoud, VP of Sales
In the age of AI, the role of human customer service agents is evolving. 

AI and contact center retention: How happy agents stay longer

Daphna Doodeman, Customer Success Manager
Artificial Intelligence (AI) is revolutionizing customer service, transforming how contact centers operate.

Boosting Agent Happiness: AI's Role in Reducing Repetitive Tasks

Daphna Doodeman, Customer Success Manager
While AI is known for improving efficiency and customer satisfaction, its role in enhancing agent happiness is often overlooked.

What does AI "Agent Assist" actually mean?

Brendan Jackson, COO
Demystifying AI in customer service

Transforming Contact Centers: How AI-Powered Solutions Enhance Efficiency and Customer Experience

Brendan Jackson, COO
In the ever-evolving landscape of customer service, artificial intelligence (AI) is accelerating change like never before.

Driving Operational Excellence: The Impact of AI on Average Handling Time Reduction

Daphna Doodeman, Customer Success Manager
For many businesses, average handling time (AHT) is a vital metric for quantifying customer service satisfaction.

The Power of AI in Web Chat: Enhancing Agent Productivity and Customer Satisfaction

Brian Reijngoud, VP of Sales
Artificial Intelligence (AI) is revolutionizing the way customer service operates, particularly when it comes to web chat.

3 Things To Consider When Using AI in Your Contact Center

Brian Reijngoud, VP of Sales
Today’s connected customer journey demands more than just average customer service. The focus is shifting towards high-quality, personalized, and efficient customer service.

What Does Agent Happiness Have to Do with Customer Happiness?

Brendan Jackson, COO
Customer service professionals and stakeholders often grapple with a crucial question: how can we increase customer satisfaction? The answer may surprise you.

Think Human.

Have you ever had a fulfilling conversation with a chatbot? Exactly.
At Deepdesk we’ve embraced a very simple premise: people are not machines, so let’s develop AI technology that doesn’t treat them
as such.

Happy agents, better conversations

Increase NPS, without the cost: Deepdesk's AI technology helps customer support agents to have more fulfilling customer conversations.