How Summarizers Make Life Easier for Customer Service Departments
Spoiler alert: Summarizers free up agents so they can focus on listening and interacting with the customer. Hence, having more fulfilling conversations. Check out the instances where it helps.
Multichannel Customer Service: Are you Asking the Right Questions?
Wondering whether you should be implementing a multichannel customer service approach? Here are some key questions to ask to come to your decision.
5 Challenges Faced by Retail Companies
Black Friday, end-of-january and summer sales can cause major headaches in the retail sector. Now add in angry customers and multichannel support and you've got yourself an overwhelming customer support job.
Navigating AI Implementation: Addressing the Security Concerns
By now, every company bigger than the bakery around the corner has received an “AI budget”. Great news! Now what?
Top Logistics Company Challenges and How AI Can Help Solve Them | Deepdesk
Explore the top 5 challenges faced by logistics companies, from volume and complexity to channel shift. Learn how AI and technology streamline customer support.
Personalization at Scale: Crafting tailored experiences across digital channels
How do you merge the individual touch of personalization with the broad reach implied by scale and get something that makes sense?
Predictive support: AI's Crystal Ball for Customer Needs
Keep on reading if you want to know the future
The Future of AI for Contact Centers Introducing AI x | Deepdesk
The next generation of AI for contact centers: Deepdesk AIx. Designed to empower agents, delight customers, & solve customer service issues. Learn more.
“Garbage In, Gold Out”
The Untold Power of AI in Sifting Through the Noise
AI Garbage In Garbage Out: Why Data Quality Matters | Deepdesk
AI is only as good as the data you feed it. Discover how “garbage in, garbage out” impacts customer service, the role of CRM data, and why oversight is essential.
This is Just the Beginning for AI…
What’s Next?
Which AI Model Should I Use?
A Comprehensive Guide for Customer Service Professionals
Think Human.
Have you ever had a fulfilling conversation with a chatbot? Exactly.
At Deepdesk we’ve embraced a very simple premise: people are not machines, so let’s develop AI technology that doesn’t treat them
as such.
Happy agents, better conversations
Increase NPS, without the cost: Deepdesk's AI technology helps customer support agents to have more fulfilling customer conversations.