Deepdesk Agent Assist AI Gets 7/10

Martijn Horsman
February 8, 2021
Most contact center agents are happy with Deepdesk, research shows. It makes them type faster and takes away redundant tasks. But agents could benefit from tutorials and ongoing training. And they had a surprising request.

Think Human.

Have you ever had a fulfilling conversation with a chatbot? Exactly.
At Deepdesk we’ve embraced a very simple premise: people are not machines, so let’s develop AI technology that doesn’t treat them
as such.

Happy agents, better conversations

Increase NPS, without the cost: Deepdesk's AI technology helps customer support agents to have more fulfilling customer conversations.

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